What a great experience! I placed an online, same-day delivery for a family member in the hospital. Before fulfilling the delivery the florist (Lisa?) called the hospital, discovered that my family member couldn’t receive flowers in the ICU, and immediately called me to let me know. She said she would follow up the next day. My family member was moved to a room the overnight. I called Enchanted Florist to give them the room number. They had already called the hospital again and gotten the information. Incredible service and professionalism! I wish they were in my area so I could use them for all my floral occasions. Thanks Enchanted Florist!